bdd99's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data protection practices.
Important Notice: This privacy policy applies to all services and activities of the bdd99 platform. By continuing to use the site, you are considered to have fully agreed to this policy. We will notify you if any changes are made to the policy.
Table of Contents
Introduction and Overview
bdd99 is a trusted and secure online gaming platform for players in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy ("Policy") explains how bdd99 collects, uses, stores, and protects your personal information.
This policy applies to our website bdd99.cam and all related services. When you create an account on our platform, play games, place bets, or use any service, you agree to abide by the terms of this privacy policy.
bdd99 believes that transparency is the foundation of trust. We are therefore committed to keeping you fully informed about our data management practices. This policy has been written in Bengali so that our Bangladeshi users can understand it easily.
Types of Information Collected
We collect various types of information that help us improve the quality of our services and enrich your experience. The categories of information collected are listed below:
2.1 Identification Information
Information you provide at the time of account registration:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number
- Email address
- Password (stored in encrypted form)
2.2 Financial Information
Information required to complete deposit and withdrawal processes:
- bKash / Nagad / Rocket / Upay mobile banking number
- Transaction history and amounts
- Deposit and withdrawal records
Special Note: We never store or ask for your mobile banking PIN or password.
2.3 Usage Information
Information about how you use our platform:
- Gaming activity and betting history
- Login time, session duration, and device type
- IP address and browser information
- Preferred games and categories
How Information Is Collected
bdd99 collects your information in the following ways:
3.1 Information Provided Directly
You provide information directly when you register on our platform, log in, update your profile, make deposits or withdrawals, or contact our support team. This information is essential for us to provide our services.
3.2 Automatically Collected Information
Our servers and technical systems automatically collect certain information through cookies, log files, and web beacons. This information helps us evaluate the performance of our site and ensure security.
3.3 Verification Process
To meet regulatory requirements and prevent fraud, we may collect identity verification information as part of the KYC process.
Purpose of Information Use
bdd99 uses your information only for the following purposes:
4.1 Service Delivery and Operations
- Creating and managing your account
- Processing financial transactions (via bKash, Nagad, Rocket, Upay)
- Providing gaming and betting services
- Managing bonuses and promotional offers
- VIP program and rewards management
4.2 Communication and Support
- Sending important account-related notifications
- Providing customer service via live chat and email
- Sending promotional information (with your consent)
- Resolving technical issues
4.3 Security and Legal Compliance
- Preventing fraud and unauthorized access
- Ensuring responsible gaming
- Enforcing our Terms and Conditions
- Meeting applicable legal obligations
4.4 Service Improvement
- Analyzing and improving platform performance
- Personalizing the user experience
- Supporting the development of new games and services
Information Storage and Security
To ensure the security of your personal information, bdd99 has adopted industry-standard security measures:
5.1 Technical Security Measures
- All data transfers are secured using SSL (Secure Socket Layer) encryption technology.
- Passwords and sensitive information are stored using strong hashing algorithms.
- Regular security audits and vulnerability assessments are conducted.
- Firewalls and intrusion detection systems remain active.
5.2 Organizational Security Measures
- Only authorized staff have access to personal information on a need-to-know basis.
- All staff operate under strict confidentiality agreements.
- Regular staff training is conducted.
5.3 Data Retention Period
We retain your information for as long as your account is active and for the legally required period after that. Transaction-related information is kept for a specific period in accordance with regulatory requirements.
Sharing Information with Third Parties
bdd99 does not sell, rent, or commercially transfer your personal information to anyone. However, information may be shared in the following limited circumstances:
6.1 Payment Processing Partners
Necessary information is shared with mobile banking service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used solely to process specific transactions.
6.2 Technology and Service Providers
Necessary information may be shared with technology providers that support the operation of our platform (game software developers, hosting services, analytics tools). All such partners operate under strict confidentiality agreements.
6.3 Legal Obligations
We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. In such cases, we disclose only the information legally required.
6.4 Business Restructuring
In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, the new party will be required to follow standards consistent with this privacy policy.
Cookies Policy
The bdd99 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
7.1 Cookies We Use
- Essential Cookies: Required for the core functionality of the site — login sessions and security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze site usage and improve our services.
- Marketing Cookies: To show relevant ads based on your interests (with your consent).
7.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect some functionality of the site.
Your Rights
As a bdd99 user, you have the following rights:
8.1 Right to Access Information
You may request a copy of your personal information stored with us at any time. We are committed to responding to your request within thirty business days.
8.2 Right to Correction
If there is any error or incompleteness in your information, you may request a correction. Some information can be updated directly through your profile page.
8.3 Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations or legitimate business reasons.
8.4 Right to Object to Processing
You may object at any time to marketing communications or certain types of data processing.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact our 24/7 live chat service or email us at: [email protected]
Protection of Minors
All services of bdd99 are intended for users aged 21 and above only. We take great care to protect the privacy of minors.
We do not knowingly collect personal information from anyone under the age of 21. Age verification during registration is mandatory. If we are informed that information from a minor has been collected, we will immediately delete that information and close the associated account.
For more information about responsible gaming, please visit our Responsible Gaming page.
Policy Changes & Contact
10.1 Policy Changes
bdd99 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A notice will be posted on our website.
- A notification will be sent to your registered email.
- A notification will be shown when you log in.
Continued use of the platform after any changes will be considered your acceptance of the revised policy.
10.2 Contact Us
If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:
- Live Chat: Direct support in Bengali is available 24/7.
- Email: [email protected]
We generally respond to all privacy-related requests within business days. For urgent matters, please contact us via live chat.
For more information about this policy, you may also visit our Terms & Conditions and FAQ pages.